AARP Lifetime Income Program from New York Life
Privacy Statement as of September 1, 2014
Questions and Answers About Privacy on www.nylaarp.com
Our policies and procedures protect the privacy of current and former customers as well as consumers who request information about the AARP Lifetime Income Program from New York Life ("the Program").
On www.nylaarp.com, our goal is to provide you with a variety of dependable life insurance products available exclusively for AARP members. You can access this information and remain anonymous. Whether you are researching our products and services, or accessing the Web site for informational content, you are not required to provide any personal information whatsoever.
What information is collected by nylaarp.com and how is it used?
You can use most of our site without submitting any personal information. When you do choose to provide us with information at the site, we will use it in the following restricted ways:
When You Request Information
Non-member information is used to solicit memberships. AARP may share non-health information with other AARP service providers to inform you of member benefits and services that may be of interest. When you receive your information package in the mail you will be given an opportunity to "opt-out" of having your information shared with AARP and its subsidiary.
When You Apply Online
Customer Service Area
Most browsers recognize when a cookie is offered and allow users to opt-out of receiving them. If you are not sure whether your browser has this capability, you should check with the software manufacturer or your Internet Service Provider (ISP). Please be aware that if you choose to disable cookies, you will not have access to many beneficial features of our Web site, including the Customer Service Area.
Does nylaarp.com use Web Beacons or so-called "Web bugs"?
We employ services, which collect data remotely through the use of Web "Beacons" or tags embedded in nlyaarp.com content. These services then return completely anonymous data to New York Life within aggregated Web site traffic reports. The Web beacons used by these services do not collect, gather, monitor or share any personal information about Web site visitors. They are merely the technology used to compile anonymous observations about our Web site's usage and visitor behavior. Web beacons are typically very small, usually 1 by 1 pixel in size, and have no impact on the site's performance.
What privacy rules apply when I visit other Web sites?
Our site provides links to other Web sites, including our subsidiaries and affiliates, our business partners, and third party sites containing information that we believe you may find useful. When you visit those sites, you will be operating under their individual privacy policies. We encourage you to carefully review the respective privacy policies.
What security measures does the site maintain to protect my personal information?
We have implemented generally accepted standards of technology and operational security to protect personally identifiable information collected online from loss, misuse, alteration, or destruction. All information you supply on the site is encrypted during transmission and then stored on a secure server. We will not send any email messages to you that include your personal information, as these email messages cannot be encrypted and thus cannot be considered fully secure. Non-encrypted e-mail can be intercepted and viewed by other Internet users without your knowledge or consent.
New York Life employees follow a company wide security policy. Only authorized personnel are allowed access to personally identifiable information collected online and these employees have been trained to safeguard the confidentiality of this information.
New York Life AARP Operations
P.O. Box 30714
Tampa, FL 33630-3714
Attn: Consumer Privacy Department
Or call: 1-800-481-3414
Our Commitment to You
We strive to provide you with the most comprehensive source of life insurance and financial products information on the Web. When we ask for personal information of any kind, or give you with the opportunity to supply such information, it is solely to improve our ability to meet your needs and respond to your requests. We will continue to do whatever we can to protect your privacy at our site.
"New York Life", "we" and "us"; refer to New York Life Insurance Company (NYLIC) and its wholly owned subsidiary New York Life Insurance and Annuity Corporation (NYLIAC). NYLIC underwrites the AARP Life Insurance Program. NYLIAC is the issuer of the annuity products for the AARP annuity programs.